Refund & Cancellation Policy

1. Summary

• Every new company gets a free trial with every module open, for the trial length shown when you sign up (see the pricing page), so you can evaluate VyapRise before paying anything.
• Payments for the Pro plan are non-refundable.
• There is no auto-renewal, so there is no subscription to cancel. Pro simply ends at the end of the paid year if you do not renew.
• When Pro ends, your company moves to the Free plan and no data is deleted.

2. Free trial and Free plan

Every new company starts with a free trial with every module open, including the Pro modules, for the trial length shown when you sign up (see the pricing page). Signing up needs only an email address; no card or payment details are asked for, and nothing is charged when the trial ends.

When the trial ends, the company stays on the Free plan, which is free forever and includes up to 10 sales invoices a month, 30 items and 10 customers per company, for one user (the owner). Because the trial and the Free plan cost nothing, there is nothing to refund for them.

3. Pro plan payments are non-refundable

The Pro plan costs the price shown on the pricing page at the time of purchase, for one year, and is paid as a one-time online payment through Razorpay (UPI, cards or netbanking). Access to Pro is activated online as soon as the payment succeeds.

All Pro payments are final and non-refundable, in full or in part, including for any unused part of the paid year. The free trial exists so that you can try every Pro module with your own data before deciding to pay.

4. Cancellation

Pro does not renew automatically, and no payment is ever taken without you starting it. There is therefore nothing to cancel: if you do not want to continue, simply do not renew, and Pro ends at the end of the paid year.

If you choose to renew, you pay again for another year. Renewing before the current year ends adds a full year after your current end date, so no days are lost.

5. What happens when Pro or the trial ends

• The company moves to the Free plan.
• No data is deleted.
• Records entered in Pro modules can still be viewed, but Pro modules cannot be used to create or edit records.
• Pro-only reports are locked until you renew.
• Renewing Pro opens everything again.

6. Payment problems

If money was debited but Pro was not activated, or you believe you were charged in error, write to us with your company name and the Razorpay payment ID (shown on the payment confirmation and on the receipt in Settings → Plan & Billing). We will look into it and reply by email.